Frequently Asked Questions

Is there a contract or minimum subscription at sign up?

Signing up for Crave is completely commitment free! Our service bills weekly, however upcoming orders can be skipped or cancelled by contacting customer service. Otherwise, customers will be automatically billed for their plans each week.

How do I place my order?

You can place your order online or by phone call.

How To Place an Order Online In 4 Easy Steps!

1. Go to the Get Started page. 

2. Select how many meals per week.

         - Meals are available in increments of 5, 6 or 7.

         - There are 4 different quantity ranges (5-7; 10-14; 15-21; 24-30).

3. Select If You'd Like To Add Breakfast

4. Proceed to checkout to enter your shipping and payment information, then submit your order!

How To Place an Order Over the Phone In 1 Easy Step! 

Please feel free to give us a call during our business hours at (813) 550-7098 and we will be happy to answer all of your questions and get you set up with a meal plan.  Please Have Your Payment Information Ready. 

How do I pick my meals?

After you place an order, go to the select meals and follow the instructions. You can change your meal selection each week if you choose too. Just submit new form before Friday at 4pm if you want to receive different meals.

I just signed up, when will I get my first order?

This will depend on the date that you placed your first order.  Any order made on or prior to Friday at 4pm, will be guaranteed to start that Sunday.  After Friday is a 'first come, first serve' basis.  Once you place your order, you will be prompted (via email) to schedule a standard follow up call that all new clients complete.  During that call, we will go over the process of delivery, payment and will schedule your start date. 

If you would like to choose the week to start, that can be mentioned during the standard follow up call. 

Are the meals already prepared? How do I heat them?

Yes!  The meals are already prepared and portioned, so all that's required from you is to heat and enjoy!  The containers are microwave safe so you don't need to separate items from the container prior to heating.  Although some items we recommend to heated in the oven, the actual container itself is NOT oven safe.